Clarion Housing


Equans is the leading provider of regeneration services in the UK - covering everything from community regeneration and refurbishment to repairs, maintenance and housing development. We're passionate about creating vibrant, efficient and sustainable communities, using integrated energy and services which make a real difference to people's lives.

Equans has been selected, following a competitive tender process, to deliver a 20 year planned investment partnership with Clarion Housing Group, that will see Clarion residents benefit from kitchen and bathroom refurbishments, external decorations, boiler replacements and heating system upgrades, electrical testing and re-wiring, roof renewals, lifts, windows and doors. The areas covered under this partnership include, East Anglia, North West, Yorkshire, Midlands and the South West.

Clarion is the landlord to over 125,000 homes, and the long-term maintenance of those homes on behalf of its residents is a major priority for the group. Clarion's planned investment programme is a significant part of the long-term maintenance plan; and our partnership model enables us to deliver at scale, add value and maintains resilience through challenging market conditions.

Our long-term partnership arrangements enables us to be agile in our approach and delivery to programmed works. We work collaboratively across the partnership as a whole and have an embedded learning culture. This can be seen in our tailoring of engagement with residents across differing projects and work streams; how we deliver large volumes of work across all of our regions; and our use of innovation and lessons learnt to continually improve our partnership.

What the partnership achieved across all regions and partnering contractors in 2021/22:

  • Key investment projects to blocks, communal areas and estates
  • 12.766 component elements installed
  • Total investment of £11.5m
  • Maintaining delivering through Covid-19 disruptions, material and labour price increases, material delays and labour shortages

This website provides information about the works we are undertaking and gives you the opportunity to read all the latest news, and ask questions.

For more information about Equans or Clarion Housing click the logos below.












Equans is the leading provider of regeneration services in the UK - covering everything from community regeneration and refurbishment to repairs, maintenance and housing development. We're passionate about creating vibrant, efficient and sustainable communities, using integrated energy and services which make a real difference to people's lives.

Equans has been selected, following a competitive tender process, to deliver a 20 year planned investment partnership with Clarion Housing Group, that will see Clarion residents benefit from kitchen and bathroom refurbishments, external decorations, boiler replacements and heating system upgrades, electrical testing and re-wiring, roof renewals, lifts, windows and doors. The areas covered under this partnership include, East Anglia, North West, Yorkshire, Midlands and the South West.

Clarion is the landlord to over 125,000 homes, and the long-term maintenance of those homes on behalf of its residents is a major priority for the group. Clarion's planned investment programme is a significant part of the long-term maintenance plan; and our partnership model enables us to deliver at scale, add value and maintains resilience through challenging market conditions.

Our long-term partnership arrangements enables us to be agile in our approach and delivery to programmed works. We work collaboratively across the partnership as a whole and have an embedded learning culture. This can be seen in our tailoring of engagement with residents across differing projects and work streams; how we deliver large volumes of work across all of our regions; and our use of innovation and lessons learnt to continually improve our partnership.

What the partnership achieved across all regions and partnering contractors in 2021/22:

  • Key investment projects to blocks, communal areas and estates
  • 12.766 component elements installed
  • Total investment of £11.5m
  • Maintaining delivering through Covid-19 disruptions, material and labour price increases, material delays and labour shortages

This website provides information about the works we are undertaking and gives you the opportunity to read all the latest news, and ask questions.

For more information about Equans or Clarion Housing click the logos below.











  • Keep your kids entertained during summer with our free activity pack...

    Equans' Working Parents Network have produced an activity pack to help keep children entertained throughout the summer holidays - click here to download a copy.

    We understand that it's difficult to keep children entertained throughout summer, especially whilst you're working or maybe you've run out of ideas of things to do - well maybe we can help with that..

    Our summer activity pack includes a number of drawing activities including word searches, puzzles and spot the difference as well as useful tips, recipes and ideas for days out.

    Click the link above to view and download your free copy.


  • Equans support Hertfordshire fun day

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    Equans recently had the pleasure of supporting a community fun day in Hertfordshire.

    Our team working in Bishops Stortford were more than happy to support a fun day organised by community members from the Plaw Hatch Estate this month.

    Equans provided a face painter, refreshments and a marquee. The event brought together a number of community groups in the area including the local police.

  • Positive resident feedback

    As part of Equans' work with Clarion, a number of residents have taken the time to provide some positive feedback about the works carried out to their homes.

    "The contractors were always polite and cleaned up at the end of the day. As the work progressed I was always given updates." Resident of Station Drive, Wisbech

    "Polite and helpful. Good explanation of the job. Quick, clean and tidy workers. Thank you."
    Resident of Cherrysutton, Widnes

    "All work was done as told, no issues. Very satisfied with everything." Resident of Field Avenue, Wisbech

    "I was very pleased with the work done. They were quick and cleaned up. They were very pleasant and put my blinds back up after taking them down for me too. I can't praise them enough, thank you." #
    Resident of Cherrysutton, Widnes

    "Janice is great, very responsive in matters. Plumber very helpful, all staff great."
    Resident of Levita Place, Bradford

    "Great job - thank you, so pleased. Very professional but also friendly. All done in good timing, thank you!" Resident of Cherrysutton, Widnes

    "The electricians have done a brilliant job, and they were polite and friendly."
    Resident of Cherrysutton, Widnes


    If you have recently received works from Equans and are happy about the service you received, please ask your Resident Liaison Officer for a comment card or blue house form and leave us a comment. Make sure to name any staff that you felt went above and beyond.

  • Progress made at Sutton Court (Plymouth, South West)

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    Our South West Equans team have made great progress in Plymouth with works at Sutton Court progressing well.

    Undertaking roof works, external decorations and door entry to all blocks, the team have completed all works to Block 1, block 2 is 50% re-tiled and door entry and redecoration works are also progressing well.

    Currently the completion date is forecasted as early September 2023.

  • Essex residents receive new car park walls and free health and safety training thanks to Equans

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    Residents of the Berecroft Estate in Harlow, Essex, received free Level 1 health and safety training for free thanks to Equans and in addition they also had their car park walls fully refurbished.

    In late July, Equans' in-house Trainer, Fay Brown, delivered Level 1 health and safety training to local residents covering everything from typical hazards and how to control them, occupational health, protective wear and equipment, manual handling, working at height, individual responsibilities, practical standards for site safety and legal requirements and liabilities.

    All training courses are accredited and industry recognised and delivered through Equans' in-house Learning and Development Centre of Excellence Team.

    In addition to the free safety training Equans' Social Value Manager, Patrick Warren enlisted the help of Social Value Officer, Richard Sanz and a handful of Equans staff as volunteers to help undertake much needed refurbishment works to the estate's car park walls.


    Volunteers rolled up their sleeves and got stuck in helping to prepare the walls for re-painting, sanding down surfaces and then helping to apply the new black paint, giving the walls a fresh new look.

  • Positive resident feedback

    As part of EQUANS' work with Clarion, a number of residents have taken the time to provide some positive feedback about the works carried out to their homes.

    "So happy with all the team. they work very hard and always explained what they were going to do. I love my kitchen and bathroom! Karen was lovely to talk to and to get everything sorted, always on the end of the phone if needed. Thank you for all the hard work." Resident of Bexfield Road, Foulsham

    "To Andy, Natalie and the team, thanks for your help and the wonderful work installing our new kitchen, we love it!" Resident of Plumley Gardens, Widnes

    "Work done to a high standard with patience and thoughts for the tenants' ideas and opinions. Would recommend with a 10! Karen is professional and lovely ensuring we were comfortable and happy with decisions and choices and regularly checking works were done effectively." Resident of Wade Close, Aylsham

    "I have been extremely satisfied with the works and contractors. Friendly, helpful and cleaned up well when finished. Karen has been very helpful, such a nice person to talk to, makes you feel very comfortable, clearly explained procedures and listened when I had concerns. Dennis was also great to deal with, he followed up the snags and took ownership of the small jobs." Resident of Bexfield Road, Foulsham

    "I was impressed with the workmen, they were all polite, clean and efficient in all the work they did in my kitchen. I and other residents too, are really pleased with the external painting work that was carried out on the flats. The painters were friendly, helpful and very clean and efficient." Resident of Thornhills, Widnes

    "Happy with the staff and workmen, communicated well. The improvements have helped with the warmth and bills in my home." Resident of Southwell Road, Wisbech

    "To all the team at Clarion, thank you so much for my lovely kitchen. Really polite and helpful workers who did a fantastic job." Resident of Cherrysutton, Widnes

    "Very professional and friendly, very happy with the outcome." Resident of Musticott Place, Wisbech

    "Scheme décor lovely, workers on site very polite and courteous. Good communication from Karen and the Equans team. Kitchen also lovely and residents have all commented how much better it all looks." Livesmart Scheme Manager of Margaret Crescent, Norwich

    "Lads turned up at the right time, credit to the company and kept me informed along the way." Resident of Bancroft, Tamworth

    "Karen has been very professional and helpful throughout the works, every time I had a query or worry she reassured me and found out the information for me." Resident of Bexfield Road, Foulsham


    If you have recently received works from EQUANS and are happy about the service you received, please ask your Resident Liaison Officer for a comment card or blue house form and leave us a comment. Make sure to name any staff that you felt went above and beyond.

  • New parking area created for Leeds residents

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    In July, our Yorkshire & Central Leeds team helped provide a new parking area for local residents following the removal of an old garage site.

    The old garage site neighboured the Clarion Leeds office and after being removed, Equans painted new white lines to create a new parking area for residents visiting the office and facilities.

  • North West team celebrate halfway point for window renewal works in Widnes

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    Equans' North-West team recently celebrated reaching their halfway point for the window renewal works being carried out in Widnes.

    The team are currently delivering a 20 month estate-wide programme at the Cherrysutton Estate in Hough Green, Widnes. Works started in April 2022 and are due to complete by December 2023.

    The programme of works was developed with the intention of making use of spring and summer weather for the external works, and poorer autumn/winter weather to deliver the internal component renewals.

    All the internal component work and 40% of the external work was completed in 22/23. The remaining 60% is being delivered in 2024.

    By far the largest workstream in the programme is the window renewal to around 360 properties across the estate. So it was a key milestone when the site team were able to mark the halfway point of the work by presenting the resident of the property making the halfway point with flowers and chocolates to celebrate.


    For further information please view the full case study by click here.

  • School students receive insight into construction industry

    Students from schools in Hertfordshire and London receive a valuable insight into the construction industry following school engagement events delivered by Equans.

    This month, volunteers from Equans were joined by staff from supply chain partner KM-ECO to deliver a number of school engagement events, in order to prepare students for employment.

    Staff and volunteers generously gave up their time to speak to students about interviews, CV writing as well as general tips and advice about the world of work and more specifically about working within the construction industry.


    Initiatives such as these are delivered as part of Equans' social value offering to Clarion with the aim of promoting training and employment opportunities for school leavers.

  • Equans director leads the way at school engagement event

    An Equans director lead by example this month when he volunteered his own time to support a school engagement event at a school in Hertfordshire.

    Regeneration Director, James Cousins, generously gave up some of his time recently when he took a moment to speak to students from Stanborough School in Welwyn Garden City, Hertfordshire about careers within the construction industry.

    James spoke to several students about their aspirations after leaving school, gave some inside knowledge about the industry as well as some great tips on how to prepare for interviews.


    The event was organised by Equans' Social Value Manager, Patrick Warren, who in addition to attending the event also visited the Wickford Alternative Provision to talk to students about routes into construction as well as giving them advice on interview techniques.

Page last updated: 24 Oct 2024, 12:44 PM