Clarion Housing


Equans is the leading provider of regeneration services in the UK - covering everything from community regeneration and refurbishment to repairs, maintenance and housing development. We're passionate about creating vibrant, efficient and sustainable communities, using integrated energy and services which make a real difference to people's lives.

Equans has been selected, following a competitive tender process, to deliver a 20 year planned investment partnership with Clarion Housing Group, that will see Clarion residents benefit from kitchen and bathroom refurbishments, external decorations, boiler replacements and heating system upgrades, electrical testing and re-wiring, roof renewals, lifts, windows and doors. The areas covered under this partnership include, East Anglia, North West, Yorkshire, Midlands and the South West.

Clarion is the landlord to over 125,000 homes, and the long-term maintenance of those homes on behalf of its residents is a major priority for the group. Clarion's planned investment programme is a significant part of the long-term maintenance plan; and our partnership model enables us to deliver at scale, add value and maintains resilience through challenging market conditions.

Our long-term partnership arrangements enables us to be agile in our approach and delivery to programmed works. We work collaboratively across the partnership as a whole and have an embedded learning culture. This can be seen in our tailoring of engagement with residents across differing projects and work streams; how we deliver large volumes of work across all of our regions; and our use of innovation and lessons learnt to continually improve our partnership.

What the partnership achieved across all regions and partnering contractors in 2021/22:

  • Key investment projects to blocks, communal areas and estates
  • 12.766 component elements installed
  • Total investment of £11.5m
  • Maintaining delivering through Covid-19 disruptions, material and labour price increases, material delays and labour shortages

This website provides information about the works we are undertaking and gives you the opportunity to read all the latest news, and ask questions.

For more information about Equans or Clarion Housing click the logos below.












Equans is the leading provider of regeneration services in the UK - covering everything from community regeneration and refurbishment to repairs, maintenance and housing development. We're passionate about creating vibrant, efficient and sustainable communities, using integrated energy and services which make a real difference to people's lives.

Equans has been selected, following a competitive tender process, to deliver a 20 year planned investment partnership with Clarion Housing Group, that will see Clarion residents benefit from kitchen and bathroom refurbishments, external decorations, boiler replacements and heating system upgrades, electrical testing and re-wiring, roof renewals, lifts, windows and doors. The areas covered under this partnership include, East Anglia, North West, Yorkshire, Midlands and the South West.

Clarion is the landlord to over 125,000 homes, and the long-term maintenance of those homes on behalf of its residents is a major priority for the group. Clarion's planned investment programme is a significant part of the long-term maintenance plan; and our partnership model enables us to deliver at scale, add value and maintains resilience through challenging market conditions.

Our long-term partnership arrangements enables us to be agile in our approach and delivery to programmed works. We work collaboratively across the partnership as a whole and have an embedded learning culture. This can be seen in our tailoring of engagement with residents across differing projects and work streams; how we deliver large volumes of work across all of our regions; and our use of innovation and lessons learnt to continually improve our partnership.

What the partnership achieved across all regions and partnering contractors in 2021/22:

  • Key investment projects to blocks, communal areas and estates
  • 12.766 component elements installed
  • Total investment of £11.5m
  • Maintaining delivering through Covid-19 disruptions, material and labour price increases, material delays and labour shortages

This website provides information about the works we are undertaking and gives you the opportunity to read all the latest news, and ask questions.

For more information about Equans or Clarion Housing click the logos below.











  • Peterborough office building transformed into accommodation for Ukrainian refugees

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    In 2022, Equans partnered with Clarion and Leeds Building Society, along with several other partners and supporters to transform one of Leeds Building Society's old office buildings in Peterborough, into accommodation for Ukrainian refugees.

    Early in the year, Equans Social Value Manager, Julian Sanz, popped along to a storage warehouse in Grays, Thurrock, to help facilitate the donation of furniture to the refugee housing project, which saw Clarion donating furniture from their show homes to furnish all the living spaces.

    Communal Kitchen Communal Toilets Double Room


    Equans - with the help of supply chain partners, KM ECO Ltd, Moores Furniture Group and Dulux, supported the scheme through helping to facilitate furniture donation, providing paint and decorating, process waste clearance, and upgrading the kitchen and communal areas.

    Living Room Single Room Shower Room


    "This multi-party initiative saw us coming together to convert some disused office space into refugee housing to the local Peterborough area, allowing some of the most vulnerable people in the community to have somewhere warm, dry and safe to stay where they can rebuild their lives." James Cousins, Regeneration Director for Equans


    Click here to view our accompanying video.

  • New community and sensory garden being created in Basildon

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    Equans covers funds to provide timber and other construction materials needed to create a new large community and sensory garden in Basildon, Essex.

    In December 2022, Equans' Social Value Manager, Julian Sanz, visited the Vange Community Centre in Basildon, where Equans are part funding a large youth initiative with Trustlinks.

    A disused area of green space to the rear of the community centre, is being transformed into a new large community and sensory garden that will include 9 raised beds, 2 large ponds, a sensory garden and 2 rustic style cabins that will be used to engage local youth and tackle anti-social behaviour issues in the area.


    As part of our social value activities on behalf of Clarion, Equans funded the timber and construction of all the raised beds and ponds, as well as the kitchen which has been generously donated by our supply chain partners, Moores Furniture Group.

  • Students given insight into the world of retrofit solutions

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    Thanks to support from Equans, students attending Clarion's 'Local to Global' event in November were given a valuable insight into the world of retrofit solutions.

    Earlier this month, Equans' Head of Retrofit Technical Solutions, Alice Monty, joined colleague Julian Sanz, Social Value Manager, and visited Clarions' offices to attend the event and speak with students about her own career and the many reasons why a career in retrofit is a very worthwhile one.

    On the day students from several schools in areas where Equans is currently working were joined by Clarion apprentices and were engaged in a careers/presentation workshop.

    Alice commented: "My industry is crying out for young people to join. I hope I can get involved with more events like this to support the retrofit revolution my colleagues in the industry and I are trying so hard to establish! It was also really great to hear the experiences of apprentices at Clarion and all about the other very excellent alternatives to traditional higher education that are now available to young people to get the 'jobs of the future'."

  • Volunteers help students 'Get Work Ready'

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    This month volunteers from Equans recently supported students and helped them 'Get Work Ready' as part of our partnership with ELSA Next Generation CIC.

    Students at the Stevenage Excluded Students Centre received support from Equans when staff members Tony Elliott, Osei Banahene and Miriam Flynn joined them and their teacher to run career targeted games and to discuss careers and workplace needs and expectations. Feedback was fantastic from both the students and the teachers.

    As part of Equans' social value activities for Clarion, we support more than 40 school engagement events each year. A large number of these are done through our partnership with ELSA Next Generation CIC who match employers with education providers.

  • Helping hand given to domestic abuse victim

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    A Hertfordshire resident who suffered domestic abuse has received help from Equans through our Helping Hands Scheme to help improve the living conditions for her and her children.

    Unable to afford to furnish her entire house, Sandy (not her real name) had been sleeping on the couch so that her children could have their own rooms. Her eldest daughter had been sleeping on a mattress on the floor for the past three years.

    Clarion Housing Group's Housing Officer, Tegan, referred Sandy to us in the hope that we could provide support as part of our Helping Hands Scheme. Originally the scheme was set up to provide practical help young care leavers up to the value of £500 per household, to help them in their first home. However, more recently Equans has extended the offer of help to domestic abuse survivors as well.

    On 8th November, Equans' Social Value Manager, Julian Sanz, together with one of our multi-skilled operatives visited Sandy's home in Hertfordshire to carry out the improvement works. They donated and installed blinds and curtains to every room in the house and also donated a second hand bed frame, new mattress, lights, bedding and pillows for the daughter's room so that she could finally enjoy a proper room.


    Daughter's bedroom before transformation

    The bedroom was also given a quick 'changing rooms' style makeover, making the room more appealing and utilising the space fully.

    This initiative was carried out as part of our commitment as a signatory member of the Employers Domestic Abuse Covenant.

  • Equans supports resident engagement event

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    In late October Equans supported one of Clarion's resident engagement events and as the event was over the Halloween weekend we also provided a face painter.


    Clarion hosted a resident drop-in session at Millby and Lamberton Court in Borehamwood. Local community police were also invited along to chat to residents about anti social behaviour in the area.

  • Community centre revitalised thanks to volunteers

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    Thanks to volunteers from Equans, the Stony Hall Community Centre in Stevenage has been redecorated and revitalised.

    On 27th October, Equans' Social Value Manager, Julian Sanz, was joined by a team of volunteers from Equans' Technical Services and Facilities Management teams to help redecorate the hall which is owned by Clarion Housing Group.

    The first task for the volunteers was a complete makeover which included painting the entire hall, including the toilets, kitchen, main hall and hallways. Great progress was made on the first day and a different group of volunteers returned the follow day to pick up where the first team left off.


    On day two, Julian and his new volunteers continued the redecoration works and were able to complete the much needed transformation of the hall.

    The running of the hall has been handed to some local residents, who have big plans to turn it into a busy hub for the local community.

  • Norfolk team achieves 'Excellent' rating from Considerate Constructors Scheme visit

    The EQUANS site team based in Norfolk received an impressive score of 42/45 for their second audit visit by the Considerate Constructors Scheme (CCS) after scoring high marks in each of the three categories.

    On 8th September, a CCS monitor visited the scheme and carried out their audit of the site, commenting things like "The overall appearance of the site is excellent, and it is clear the contractor is taking extensive steps to ensure this community beneficial project relates well to the locality. All parts of the site appear to be extremely clean and tidy, and a very professional image is displayed in all areas of operation, highlighting the professional manner in which the project is being run."

    "There has been extensive interaction with residents and controlling authorities regarding the works and extremely effective lines of communication have been established. It is clear that safety related issues are of paramount importance to the contractor and active steps are taken to provide a safe working environment for all. I am sure this site will continue to flourish in terms of Scheme compliance and that there will be further positive advances."

    The CCS is an independent organisation founded to raise standards in the construction industry to ensure all construction sites present an image of competent management, efficiency, awareness of environmental issues and above all neighbourliness. Monitors from the scheme regularly audit our sites to ensure we are adhering to the scheme’s Code of Considerate Practice which is designed to encourage best practice beyond statutory requirement.

    Each audit is split into three categories; respect for the community, protecting the environment and valuing the workforce each with a potential score out of 15 with a total combined max score of 45 available. To score above 13 in any category warrants an excellent level of achievement for that category.

    Congratulations to Site Manager, Alex and the rest of the site team, who work so hard every day to maintain such high standards

  • Positive resident feedback

    As part of EQUANS' work with Clarion in Norwich, a number of residents have taken the time to provide some positive feedback about the works carried out to their homes.

    "I have never witnessed a group of men work so hard, always pleasant and helpful. Even the hot weather didn't slow them down. Karen is very handy to have around, she is calm when sorting out a problem, always cheerful and smiling. I would think other employers would love your employees." Resident of Maingay House, Norfolk

    "The workers were extremely pleasant and very helpful. Also Mark was helpful with the way it was conducted and they were all courteous." Resident of Bure Valley House, Norfolk

    "I am very pleased with my beautiful new kitchen. All the workmen were very friendly and helpful and did a wonderful professional job. Paul the painter and Paul the tiler really stood out as being very thorough and really good at their jobs. Karen ran a very tight ship and kept her eye on all the jobs going on and couldn't have been more helpful and friendly throughout. I am so pleased with everything, thank you." Resident of Maingay House, Norfolk

    "The operatives team had taken the time to inform of any job which they were going to do each day. Polite greeting when entering the property. Apologised when there was a job which needed more time to complete. This showed consideration and understanding to customer's feelings. Final results were very good and clean work. Thank you." Resident of Wathern Way, Norfolk

    "Windows were fitted quickly with no mess. Excellent job." Resident of Rodwell Corner, Norfolk

    "The whole team were very very good, they were very friendly, so helpful lifting things etc. They cleaned up any mess, dust, debris, before going home each evening. I am very pleased, the shower room and kitchen are finished, the kitchen fittings, the floor etc. are lovely - one very happy resident." Resident of Maingay House, Norfolk


    If you have recently received works from EQUANS and are happy about the service you received, please ask your Resident Liaison Officer for a comment card or blue house form and leave us a comment. Make sure to name any staff that you felt went above and beyond.

  • Estate pride day is great success thanks to volunteers

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    Army of Clarion Housing Group volunteers ensure pride day for an estate in Norfolk is a huge success.

    Thanks to the efforts of a large group of volunteers from Clarion, the estate pride day at Wade Close in Aylsham this September was very successful with two large skips completely full after one day.

    Social Value Manager for EQUANS, Julian Sanz, joined the Clarion volunteers and liaised with supply chain partners KM-ECO Ltd who kindly donated the two large skips for the day. He also helped residents dispose of any bulky items that couldn't be placed in the skips.

    As well as helping residents get rid of unwanted items, the volunteers also helped carry out minor gardening works and working together they managed to clear a total of 28 gardens, trim 18 hedges, repair two fences and remove 18 bulky good items in addition to completely filling the two skips!

Page last updated: 24 Oct 2024, 12:44 PM