New letter: Balcony Zinc Cappings (113-148 Seren Park)

This article has been summarised, a full copy of the letter is available within the documents library.

We are writing to inform you, on Monday 16th October we will be replacing the zinc cappings to your inset balcony balustrade. We will access externally, and anticipate these works to be completed in approximately 2-3 weeks, weather permitting.

To facilitate these works, access will be required onto your balcony. We will be working directly on your balcony and around lounge and bedroom windows. For your privacy, please keep curtains and blinds closed. To minimise any dust particles going into your property, closing windows could help prevent this, but it's the resident's responsibility and choice in taking this preventative measure.

Very importantly, could you please ensure that all personal belongings i.e. bicycles, plants, garden sets, storage boxes, sheds, bird netting, bird spikes etc. are cleared to allow for the works. Please be advised that Equans cannot accept responsibility for any damage or loss caused to items that have not been cleared. Please also remove anything fixed to the external walls where there is a possibility that vibrations could make these items fall, such as pictures and mirrors. Do not keep any fragile items on the window sills as they are too narrow and items can fall off due to wind or vibration.

If you have any doubts as to the validity of any identification, please contact the Equans Site Managers, Gary Beasley on 07815 028 625 or Anthony Amayo on 07814 932 725 as soon as possible for guidance, alternatively you can also contact Resident Liaison Officer, Christine Todd on 07766 420 977.

If you have an emergency outside of our normal working hours, you should contact our out of hours emergency number 0333 121 0067 and leave a message stating your name, address and telephone number.

Please contact your RLO, Christine on 07766 420 977 if you have any questions or queries regarding these works and we wish to take this opportunity to apologise in advance for any inconvenience that may be caused.