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The Clusters

Welcome to the resident microsite for The Clusters. Here you will find information about the works being undertaken by Equans.

Equans is the leading provider of regeneration services in the UK - covering everything from community regeneration and refurbishment to repairs, maintenance and housing development. We're passionate about creating vibrant, efficient and sustainable communities, using integrated energy and services which make a real difference to people's lives.

This site will provide regular updates on works being undertaken on your building, how this will effect you and any important information you may need to know. Additionally, any useful documents, FAQs and photos of the progress will be available here.

What works are being carried out?

Equans has been appointed by Notting Hill Genesis to deliver planned investment works to The Clusters. These works could comprise of any, or all, of the below:

  • Programmes attached
  • Scope is Pitch roof replacement
  • Internal and external decorations
  • Communal flooring replacement
  • Post Validation programmes can be viewed here. The team will also update you as and when any changes to the programme occur.

For a definitive scope of works for your block or property please speak to your RLO.

Works are being carried out in a way that minimises disruption and inconvenience to residents and we will only be working 8am-5pm, Monday to Friday.

Works are anticipated to start on 25th November 2024 and complete by 31st March 2025. A programme of works will regularly be added to this site and can be accessed via the documents folder.

For more information about Equans or Notting Hill Genesis please visit the Equans website or the Notting Hill Genesis website by clicking the logos below.


Welcome to the resident microsite for The Clusters. Here you will find information about the works being undertaken by Equans.

Equans is the leading provider of regeneration services in the UK - covering everything from community regeneration and refurbishment to repairs, maintenance and housing development. We're passionate about creating vibrant, efficient and sustainable communities, using integrated energy and services which make a real difference to people's lives.

This site will provide regular updates on works being undertaken on your building, how this will effect you and any important information you may need to know. Additionally, any useful documents, FAQs and photos of the progress will be available here.

What works are being carried out?

Equans has been appointed by Notting Hill Genesis to deliver planned investment works to The Clusters. These works could comprise of any, or all, of the below:

  • Programmes attached
  • Scope is Pitch roof replacement
  • Internal and external decorations
  • Communal flooring replacement
  • Post Validation programmes can be viewed here. The team will also update you as and when any changes to the programme occur.

For a definitive scope of works for your block or property please speak to your RLO.

Works are being carried out in a way that minimises disruption and inconvenience to residents and we will only be working 8am-5pm, Monday to Friday.

Works are anticipated to start on 25th November 2024 and complete by 31st March 2025. A programme of works will regularly be added to this site and can be accessed via the documents folder.

For more information about Equans or Notting Hill Genesis please visit the Equans website or the Notting Hill Genesis website by clicking the logos below.


  • Hello, greetings and welcome!

    On behalf of the Equans site team delivering these works, welcome to The Clusters resident website.

    On this site, we will display important information about the scheme including an introduction to Equans, our expertise and the team working on this scheme. We will also provide you with key contact details including our emergency out of hours number, show progress photos and provide updates on the works we're delivering throughout the duration of the scheme.

    Take your time to browse each section at your own leisure but as a summary please see below:

    • Introduction: Found at the top of the left side of the page, this section is our introduction to you, providing a brief explanation of who we are and what works we'll be carrying out on this scheme. You'll also find a link to the website for Notting Hill Genesis
    • News Feed: Found on the left side of the page underneath the 'Introduction' section, the 'News Feed' includes all our recent news and activity. It's in date order so the most recent news is always at the top for your convenience
    • Contact us: Found at the top of the right side, this section details every member of the Equans site team appointed to this scheme as well as a brief explanation of their role and most importantly their contact details. We've shown the key contacts on the main page, but click more to see the full team
    • Document Library: Like it says on the tin, here is where we display any relevant documents related to the works - you may already have a paper version of these documents, so these are just a copy that may come in handy to view, download or print
    • Image Library: Like the 'Document library', this is where we will display our progress photos taken throughout the duration of the works. Each image will also have a short caption to explain what's being shown
    • About Equans: This section tells you a little more about us, our expertise and our approach to corporate responsibility.
    • Careers at Equans: We're keen to promote recruitment, click the image displayed to view all our current vacancies. We also have apprenticeships available - just contact us for more details!

    Please take the time to familiarise yourself with the website if you have any queries or concerns about works we're undertaking don't hesitate to call your dedicated Resident Liaison Officer - details can be found within our 'Contact Us' section.

  • We welcome your feedback

    Your feedback is invaluable to us - it helps us improve our service offering for future schemes.

    If you would like to provide feedback to us regarding the works undertaken by Equans, please email your allocated Resident Liaison Officer Aaron Cowan at aaron.cowan@equans.com. He will also be happy to take your feedback either in person or over the phone.

    You can also download and complete our Feedback Form digitally by clicking here - once completed please email as an attachment to your RLO at aaron.cowan@equans.com.

    Thank you in advance for providing your feedback.

Page last updated: 04 Feb 2025, 11:16 AM