Resident Meeting Minutes - May23

Thank you to everyone that attended our latest resident meeting, we've included a summary of the minutes below - you can also view the minutes by clicking here or visiting our 'Document Library'.

We would like to let all residents know the pre-con survey carried out was organised to document the current state of the flats so during the works if any damages occur, we can make good. Unfortunately, we need to carry out another pre-con survey which will include taking photos of every wall in your flat.

The respite is an area we made in the site office to accommodate residents during the works. It is a multipurpose area so please feel free to use at your leisure. In the respite area, you get the opportunity to relax and work away from the drilling and banging.

• Moving forward your letterboxes will be used to share information when emails do not go through. Please let us know, if you prefer an alternative method when we can't send them by email
• We would like to remind all residents that dropping cigarette butts on the scaffold is prohibited. Repeat offenders will be reported to Southern Housing as this poses a health and safety risk to everyone
• If you see anyone on the scaffold outside of our working hours of Mon - Fri, 8am-5pm, please call the police on 101 or our out of hours emergency number on 0800 328 7244
• Gas flues might be turned off for a few hours when we are working around your boiler flue. We will communicate this with you closer to the time. If that's the case, we will provide heaters to help keep you warm.

Q&As

Q: Are we still on track to finish in October?
We are currently on track and like all projects, we will do everything we can to try and complete ahead of schedule. We will keep you all informed of progress, especially any delays.

Q: Is the material a like for like?
No, it's not due to the rating, therefore materials would be an upgrade i.e. certification and make. Timber decking will be replaced to aluminium decking, we are getting the samples to show residents. Resident Liaison Officer (RLO), Trevon will let you know when the samples are present on site for you to have a look at.

Q: What about concrete slabs?
No work will be done in this area due to it being solid and safe already.

Q: If we have issues moving stuff on our balcony, what should we do?
If you want help let us know, we are based in the office at the bottom of the building. We won't come in through your home for access and we will make sure nothing is damaged but in case it does we can't be liable.

Feedback from residents

"We would like to thank the team as the communications have been consistent and great."

Thanks for letting us know, we try to share as much as we can with residents.