Beyond Housing Kitchens & Bathrooms

Equans is working in partnership with your landlord, Beyond Housing, to fit and install a brand new kitchen or bathroom in your home. To make sure you can keep up to date with everything going on, and access any documents you've been given by your Customer Experience Liaison Officer (CELO), this web portal has been set up, which you can access any time.

On this site you'll find:

  • Key contacts for the Equans & Beyond Housing team
  • A copy of documents given to you by your CELO
  • Video explainers of what to expect when we work in your kitchen or bathroom
  • Handy links and energy saving tips
  • A form to ask any questions
  • Details of Community Engagement Events
  • Latest news from site.

A guide to the works

We appreciate these works can be quite a lot to take in, and even with the guides and your induction with our CELO, it might not be easy to remember everything we told you. To help you see the process from start to finish, we've produced these handy videos explaining how we fit a new kitchen or a new bathroom in your home.

Kitchen Explainer

Bathroom Explainer

Always remember to check IDs!

To make sure you stay safe, you should ask to see the ID badge of anyone knocking on your door and asking to go inside your home. If they can’t show an ID badge, or it looks fake, don’t let them come in.

Some tips on what to look for:

  • Make sure the badge has a photo, and it matches the person at the door
  • Their name, job title and company name should be clearly visible on the front. It should have contact details e.g. phone number or email address
  • The badge should look professional, not scruffy or rough round the edges

Equans is working in partnership with your landlord, Beyond Housing, to fit and install a brand new kitchen or bathroom in your home. To make sure you can keep up to date with everything going on, and access any documents you've been given by your Customer Experience Liaison Officer (CELO), this web portal has been set up, which you can access any time.

On this site you'll find:

  • Key contacts for the Equans & Beyond Housing team
  • A copy of documents given to you by your CELO
  • Video explainers of what to expect when we work in your kitchen or bathroom
  • Handy links and energy saving tips
  • A form to ask any questions
  • Details of Community Engagement Events
  • Latest news from site.

A guide to the works

We appreciate these works can be quite a lot to take in, and even with the guides and your induction with our CELO, it might not be easy to remember everything we told you. To help you see the process from start to finish, we've produced these handy videos explaining how we fit a new kitchen or a new bathroom in your home.

Kitchen Explainer

Bathroom Explainer

Always remember to check IDs!

To make sure you stay safe, you should ask to see the ID badge of anyone knocking on your door and asking to go inside your home. If they can’t show an ID badge, or it looks fake, don’t let them come in.

Some tips on what to look for:

  • Make sure the badge has a photo, and it matches the person at the door
  • Their name, job title and company name should be clearly visible on the front. It should have contact details e.g. phone number or email address
  • The badge should look professional, not scruffy or rough round the edges
  • Church Lane North Regeneration Scheme welcomes first new residents

    supporting image

    Equans has also been working with Beyond Housing on the Church Lane regeneration project in Eston on Teesside, and we've hit a major milestone in our partnership as the first new residents move in to two newly-built homes.

    The two homes, which are the first of 33 new affordable homes being built as part of the comprehensive regeneration, have been handed over and new customers have moved in. These new homes have been blended in with existing homes on the estate using render and matching colour palettes.

    The regeneration first began in May 2018 based on design proposals developed with residents. The regeneration also includes training and employment opportunities as well as engagement with the community. The project is delivering wide ranging improvements to transform the 291-home estate, including new roofing and external wall insulation to existing homes, improved estate layout, larger gardens, new open spaces, and better provision for private parking.

    Some empty properties were demolished to make way for new roads and the development of new build properties in a mixture of styles, sizes, and tenures to better meet housing need in the area. Six new bungalows have been included to suit customers who require more accessible housing, in line with our commitment to meet the diverse housing needs in the area. Eight of the 33 new homes will be available for shared ownership and rent to buy through Viola Homes.

    Sarah Hall, Regeneration Manager at Beyond Housing, said: “We are delighted to have reached this significant milestone and taken handover of the first new build homes as part of the regeneration. These are a great example of the high-quality homes we are committed to providing for local people and it’s great to see how new families are being attracted to the estate.

    “We are very proud of what we have achieved so far, and we look forward to continuing the work to complete this exciting transformation.”

    New customer Katie Micklewright, who has just moved into her new home, said: “I feel that I’ve been really supported. There has always been someone there at the end of the phone and would I recommend Beyond Housing to my friends and family? Absolutely one hundred percent, I would recommend them!”

    Darren Sterling, Director of Regeneration & Sustainability at Equans, said: “It is brilliant to see that Katie has become the first resident to move into her new home at Church Lane North, a key milestone in Equans’ progress in revitalising and regenerating the estate.

    “We are proud to hear how happy Katie is with the service she’s had and that she is enjoying her new surroundings. Hopefully, she will be the first of many happy new customers in the estate and I wanted to share my gratitude with both the Beyond Housing and Equans teams.”

Page last updated: 19 Mar 2024, 11:51 AM