Works update - September 2023

Welcome to your resident's update from Equans. This is a great way for us to keep you up to date with all the work that has been going on so far and what we expect to achieve going forward.

If you have any queries about the works being undertaken by Equans, please direct your query to your appointed Resident Liaison Officer, Sanusi Conteh by calling 07855 967 608.

As you will be aware, Equans has been appointed by Southern Housing to replace cladding and associated fire remediation works at Cygnus Court.

Our progress so far:

Respite area: There is a respite facility for all residents which is located on Whytecliffe Road South at the Purley Community Hub, approximately a four minutes walk away. Feel free to use this facility to discuss urgent issues relating to the ongoing works, enjoy a quiet moment over a cup of coffee while watching television, take a break from the four walls of your flat to have fun with a friend of neighbour or enjoy the activities and update on the works on your site as directly relayed on our microsite.

Monoflex: The upgrading of the monoflex is now complete.

Weekly visits: Visits and door knocking are being carried out by Marc Harrison, the Project Manager for Southern Housing every Monday. If you have time, please share any questions about progress or any concerns you may have.

Roof investigations: There are ongoing as inconclusive at this present time. We will, of course, update you once we have the full picture. We understand that these investigations have been ongoing for some time and the updates you receive, seem repetitive but please be assured, Equans and Southern Housing are fully committed to putting things right, regardless of complexity and thank all residents for being so understanding.

Considerate Constructors Scheme: We are delighted to inform you of our Considerate Constructors visit at Cygnus Court on 27th September 2023 to carry out their first assessment of how we perform and how we engage with the wider community. They assess our impact on the environment and ensure we are being Considerate Constructors.

This was a fantastic experience as the visit will help to keep us on our toes with regards to full compliance with our obligations as responsible and reliable partners in the construction industry.

If you require any further information about the works being undertaken by Equans or would like to speak with the Site Manager, Mark, we encourage an open-door policy so feel free to pop down and say hello.

Monthly residents meeting: We would like to invite you to our next residents meeting taking place on 3rd October on Microsoft Teams from 6pm - a link to join this meeting will be sent to your email addresses. Your participation/attendance is most welcome as you will have the opportunity to express your opinions, views, concerns and ask questions about the ongoing works. Representatives from both Equans and Southern Housing will be present and we hope to see you there.

Macmillan Cancer Support Coffee Morning: Join us on 28th September 2023 at 53 Whytecliffe Road South, CR0 2AZ where we will be fundraising for Macmillan Cancer Support.

Please click here to view a copy of the full Resident's Newsletter.