Cygnus Court


Welcome to the microsite for Cygnus Court. This site will provide regular updates on works being undertaken on your building, house documents that are sent out to you and provide clear information on what to expect.

Equans is undertaking refurbishment works which include removal of the existing cladding systems. The timber roof and the balconies will also be replaced with non-combustible materials.


Equans is carrying out the remediation works to your building.

However, you’ll need to contact your landlord, Southern Housing,
if you’ve questions which are not related to the works being
carried out.

There are a number of ways you can get in touch with them: www.southernhousing.org.uk/contact-us







Welcome to the microsite for Cygnus Court. This site will provide regular updates on works being undertaken on your building, house documents that are sent out to you and provide clear information on what to expect.

Equans is undertaking refurbishment works which include removal of the existing cladding systems. The timber roof and the balconies will also be replaced with non-combustible materials.


Equans is carrying out the remediation works to your building.

However, you’ll need to contact your landlord, Southern Housing,
if you’ve questions which are not related to the works being
carried out.

There are a number of ways you can get in touch with them: www.southernhousing.org.uk/contact-us






  • Resident Newsletter - March 2025

    Welcome to your resident's update from Equans. This is a great way for us to keep you up to date with all the work that has been going on so far and what we expect to achieve going forward.

    If you have any queries about the works being undertaken by Equans, please direct your query to your appointed Resident Liaison Officer, Carole Coleman by calling 07880 786 442.


    As you will be aware, Equans has been appointed by Southern Housing to replace cladding and associated fire remediation works at Cygnus Court. We would like to extend our sincere thanks, gratitude and appreciation for your patience, support and understanding during the fire remediation works.

    Some of our progress so far:

    • All rendering works will be complete by Friday 21st March and all of your balconies will be back in your possession for your enjoyment once more before this date.
    • The containers will be removed on Monday 31st March. Please be aware we will have a static presence of a lorry-loaded crane and access to the car park side will be almost impossible during the hours of 8am & 5pm, just for that day.
    • Any internal damage which we feel are down to our works are being assessed presently and we foresee remedial works will start to be undertaken w/c 24th March but possibly later, please bear with and we will advise accordingly.

    Our next residents meeting:

    • Our next residents meeting is on Tuesday 26th March from 6pm-7pm.

    Please click here to view a copy of the full Resident's Newsletter.

  • Resident Update for February 2025

    Thank you to everyone who attended the recent resident update meeting. During the meeting, we discussed the following:

    1.Project team introductions

    2.Project summary

    3.Site Location

    4.Last Month’s Key steps

    5.Next Month’s key steps

    6.Resident Respite Unit

    7.When Will The Project Be Completed

    8.Questions?

    To see the full update, click here

  • Resident Newsletter - February 2025

    Welcome to your resident's update from Equans. This is a great way for us to keep you up to date with all the work that has been going on so far and what we expect to achieve going forward.

    If you have any queries about the works being undertaken by Equans, please direct your query to your appointed Resident Liaison Officer, Carole Coleman by calling 07880 786 442.


    As you will be aware, Equans has been appointed by Southern Housing to replace cladding and associated fire remediation works at Cygnus Court. We would like to extend our sincere thanks, gratitude and appreciation for your patience, support and understanding during the fire remediation works.

    Our progress so far:

    • Roofing works are fully completed including new decking and wood effect cladding to the stairwell overrun and AOV chambers.
    • Scaffold has been removed from the roof level and also the fourth floor.
    • All rendering works are complete and also to the fourth floor, decking has been laid to those balconies and the balconies have been opened up for you.
    • The scaffold to the third floor is planned to start being removed as of Monday 24th February and should take about a week to fully strike.
    • We plan on releasing the third floor balconies back to you week commencing 24th February.

    Our next residents meeting:

    • Our next residents meeting is on Wednesday 26th February from 6pm-7pm.

    Please click here to view a copy of the full Resident's Newsletter.

  • Resident Update for January 2025

    Thank you to everyone who attended the recent resident update meeting. During the meeting, we discussed the following:

    1. Project team introductions
    2. Project summary
    3. Site Location
    4. Last Month’s Key steps
    5. Next Month’s key steps
    6. Resident Respite Unit
    7. When Will The Project Be Completed
    8. Questions?

    To see the full update, click here

  • Works update - December 2024

    Welcome to your resident's update from Equans. This is a great way for us to keep you up to date with all the work that has been going on so far and what we expect to achieve going forward.

    If you have any queries about the works being undertaken by Equans, please direct your query to your appointed Resident Liaison Officer, Carole Coleman by calling 07880 786 442.


    As you will be aware, Equans has been appointed by Southern Housing to replace cladding and associated fire remediation works at Cygnus Court. We would like to extend our sincere thanks, gratitude and appreciation for your patience, support and understanding during the fire remediation works.

    Please click here to view a copy of the full Resident's Newsletter.



    Our next residents meeting:

    • TBC
  • We're closing for the festive holidays!

    supporting image

    We would like to inform you that our Cygnus Court site
    will be shutting for the festive holiday from
    Monday 23rd December and re-opening on
    Thursday 2nd January 2025.

    In the event of an emergency during this period,
    please continue to use our dedicated out of hours
    number - 0800 328 7244.

    If you see any unauthorised people trying to access the
    scaffold or our site during this period, please call the police.

    From everyone in the Cygnus Court site team,
    we hope you enjoy the festive break.

  • Resident Project Meeting Slides - 26th November 2024

    The slides from our resident project meeting presentation on 26th November are now available to view and download from our Documents Library.

    Please click here to see the slides in full.

  • Works update - November 2024

    Welcome to your resident's update from Equans. This is a great way for us to keep you up to date with all the work that has been going on so far and what we expect to achieve going forward.

    If you have any queries about the works being undertaken by Equans, please direct your query to your appointed Resident Liaison Officer, Carole Coleman by calling 07880 786 442.


    As you will be aware, Equans has been appointed by Southern Housing to replace cladding and associated fire remediation works at Cygnus Court. We would like to extend our sincere thanks, gratitude and appreciation for your patience, support and understanding during the fire remediation works.

    Our progress so far:

    • The base coat of render and reinforcing mesh has been completed in the most part on all levels
    • We have taken in three large deliveries for the roof and have installed ¾ of the insulation
    • The balcony works are ongoing, and the liquid waterproofing will commence w/c 18th November
    • We envisage some scaffolding to be removed before the Christmas break is upon us

    Our next residents meeting:

    • Our next residents meeting is on Tuesday 26th November from 6pm

    Please click here to view a copy of the full Resident's Newsletter.

  • Happy Halloween

    On behalf of the site teams, Equans would like to wish you a Happy Halloween.

    Don't forget, there's a children's Halloween activity pack available to download - click here or alternatively ask your site team for a copy.


  • We want your feedback!

    Your feedback is invaluable to us - it helps us improve our service offering for future schemes.

    If you would like to provide feedback to us regarding the works undertaken by Equans, please contact your allocated Resident Liaison Officer - their details can be found with the 'Your site team' section on the homepage. They will be happy to take your feedback either in person or over the phone.

    You can also download and complete our Feedback Form by clicking here - once completed hand it to any member of the Equans site team.

    Thank you in advance for providing your feedback.

Page last updated: 21 Mar 2025, 08:09 AM