Cygnus Court
Welcome to the microsite for Cygnus Court. This site will provide regular updates on works being undertaken on your building, house documents that are sent out to you and provide clear information on what to expect.
Equans is undertaking refurbishment works which include removal of the existing cladding systems. The timber roof and the balconies will also be replaced with non-combustible materials.
Equans is carrying out the remediation works to your building.
However, you’ll need to contact your landlord, Southern Housing, if you’ve questions which are not related to the works being carried out. There are a number of ways you can get in touch with them: www.southernhousing.org.uk/contact-us |
Welcome to the microsite for Cygnus Court. This site will provide regular updates on works being undertaken on your building, house documents that are sent out to you and provide clear information on what to expect.
Equans is undertaking refurbishment works which include removal of the existing cladding systems. The timber roof and the balconies will also be replaced with non-combustible materials.
Equans is carrying out the remediation works to your building.
However, you’ll need to contact your landlord, Southern Housing, if you’ve questions which are not related to the works being carried out. There are a number of ways you can get in touch with them: www.southernhousing.org.uk/contact-us |
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New Site Manager joins Cygnus team
Please join us in welcoming new Site Manager, Josette Marie Fitzpatrick to the Cygnus Court site team.
Senior Site Manager, Mark Rains is still involved in the project, however Josette will have main responsibility for the daily management of the site including oversight of our subcontractors.
As always, if you have any queries or concerns about the works being undertaken, please direct them to your appointed Resident Liaison Officer, Sanusi.
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Works update - December 2023
Welcome to your resident's update from Equans. This is a great way for us to keep you up to date with all the work that has been going on so far and what we expect to achieve going forward.
If you have any queries about the works being undertaken by Equans, please direct your query to your appointed Resident Liaison Officer, Sanusi Conteh by calling 07855 967 608.
As you will be aware, Equans has been appointed by Southern Housing to replace cladding and associated fire remediation works at Cygnus Court.
Our progress so far:
- Periodic courtesy calls are continuing to be made to you all by both Southern Housing and Equans representatives to touch-base and listen to any queries you may have regarding the pending works. If you require a visit and we have missed you for any reason please contact Sanusi
Reminders:
- We will start installing a temporary roof over Cygnus Court as of week commencing 4th December in preparation for the main works
- Some containers will be swapped over on 5th December due to changes in regulations. Please bear with us as access to the car park will be restricted for parts of the day
- The next residents meeting will be held via Microsoft Teams on Tuesday 5th December at 6pm. We look forward to updating as many of you as we can, if not we will share the meeting minutes
Please click here to view a copy of the full Resident's Newsletter.
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Children receive special gifts from Santa at his grotto
To help spread some festive cheer this Christmas, the Equans site team including Resident Liaison Officer, Sanusi Conteh organised a Santa's grotto for local children.
On 22nd December, children from across Cygnus Court attended the grotto where Santa was waiting to hand out free gifts including chocolate selection boxes and other wonderful presents.
This goodwill gesture was part of a larger initiative carried out across our various Southern Housing schemes, organised by Equans' in-house Social Value team.
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Mould and damp
We are aware that some residents are experiencing issues with leaks through their windows as well as damp and mould.
Unfortunately, these issues may occur until the insulation to your home is fully re-instated, however we have provided some advice below to help minimise the risk of damp and mould.
The key to mould prevention is keeping air moisture to a minimum. Dry any condensation that may be gathering on your walls, ceiling to windowsills. Dehumidifiers can also help to remove moisture from the air. Try to keep your bathroom and kitchen door shut tightly and ensure your windows are open whilst cooking or your extractor fan is on.
If you are experiencing any leaks in/around your windows please contact your RLO, Sanusi on 07855 967 608 to report it.
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Resident project meeting slides - December 2023
The slides from our resident project meeting presentation on 5th December are now available to view and download from our Documents Library.
Please click here to see the slides in full.
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Come visit Santa at our Christmas grotto - 22nd December
On Friday 22nd December, Father Christmas will be handing out free gifts to children and mince pies to parents at our Christmas grotto held at the RLOs office, Whytecliffe Road.
Make sure you don't miss out and put a reminder on your calendar for this date.
Santa is looking forward to seeing you all there!
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Equans contributes to £15 million raised for Macmillan Cancer Support!
Thanks to efforts from Equans and thousands of other companies across the UK - Macmillan Coffee Mornings like the one held at our Whytecliffe Road site office in September have raised over £15 million for Macmillan Cancer Support. That's enough money to fund 241 Macmillan nurses for a year!
After contributing £150 towards this great cause Equans received a special note from Macmillan Cancer Support thanking them for their contribution towards such a life-changing amount of money.
If you were unable to attend our coffee morning back in September but would like to get involved next year please mention this to your RLO. Further communications will be issued nearer the time when we plan to support Macmillan Cancer Support's World's Biggest Coffee Morning in 2024.
Every penny raised really does make a difference to people living with cancer. Macmillan's coffee morning is in its 33rd year and in that time has helped millions of people when they've needed help the most. Macmillan is already thinking about next year and would love for companies like Equans to join them again for 2024's coffee morning so please join us if you can.
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We're closing for the festive holidays
We would like to inform you that our Cygnus Court site will be shutting for the festive holiday from Friday 22nd December (limited presence from 21st December) and re-opening on Tuesday 2nd January2024 (limited presence until 4th January).
In the event of an emergency during this period, please continue to use our dedicated out of hours number - 0800 328 7244.
From everyone in the Cygnus Court site team, we hope you enjoy the festive break.
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Works update - October 2023
Welcome to your resident's update from Equans. This is a great way for us to keep you up to date with all the work that has been going on so far and what we expect to achieve going forward.
If you have any queries about the works being undertaken by Equans, please direct your query to your appointed Resident Liaison Officer, Sanusi Conteh by calling 07855 967 608.
As you will be aware, Equans has been appointed by Southern Housing to replace cladding and associated fire remediation works at Cygnus Court.
Our progress so far:
- Staff and Health and Safety Officers are carrying out regular health and safety checks on site and scaffolding
- Periodic courtesy calls are being made to you all by both Southern Housing and Equans staff to touch base and listen to your views and opinions you may have regarding the ongoing works
Reminders:
- The next monthly residents' meeting will be held on Thursday 9th November at 6pm
- We are kindly requesting that all matters relating to leaks be reported directly to the site team
- All are reminded to desist from throwing cigarette butts, empty vapes and bottles on their balcony scaffolding
International Safety Week 2023
At Equans, our unwavering commitment to safety is in our Fundamentals; it's one of our must haves. 16-22 October was International Safety Week and was our moment to shine a spotlight on health and safety. This year, we focused on Fall Hazards, an area that resonates with every one of us, aligning with rule number four of Equans' 12 Golden Rules - We Work Safely - Prevent falls from height.
Workplace safety is at the heart of Equans' mission, and International Safety Week served as an annual reminder of this commitment. It's a week where every employee, regardless of their role, comes together to reaffirm their dedication to safety. It's not just about making safety a priority; it's about embracing safety as an integral part of our identity.
This year, we kicked off the week with webinars, and division-specific emails that followed throughout the week. This ensured that our teams were armed with the knowledge and tools needed to prevent accidents related to working at heights and falling objects.
Wednesday Walks
Our staff at Whytecliffe Road South and Cygnus Court incorporated the International Safety Week with 30 minutes walks on Wednesdays in the park to improve their health and wellbeing.
Please click here to view a copy of the full Resident's Newsletter.
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Resident project meeting slides - Nov 2023
The slides from our resident project meeting presentation on 9th November are now available to view and download from our Documents Library.
Please click here to see the slides in full.
Your site team
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Phone 0800 328 7244 -
Phone 07880 786 442 Email carole.coleman@equans.com
Important Links
Documents
- Monthly Residents' Meeting_26th November.pdf (837 KB) (pdf)
- Feedback Form_Oct24 (43.9 KB) (pdf)
- Monthly Residents' Meeting_24th September 2024 (1.91 MB) (pdf)
- Monthly Residents' Meeting 27th August 2024 (2.51 MB) (pdf)
- Monthly Residents' Meeting_23rd July 2024 (3.24 MB) (pdf)
- Resident project Meeting Slides_25th June 2024 (3.65 MB) (pdf)
- Resident Project Meeting Slides_23rd April 2024 (1.03 MB) (pdf)
- Resident Project Meeting - 26th March 2024 (2.95 MB) (pdf)
- Resident Project Meeting Slides_23rd January 2024 (1.35 MB) (pdf)
- Resident Project Meeting Slides_9th Nov 2023 (1.18 MB) (pdf)
- Halloween Activity Pack (990 KB) (pdf)
- Summer Activity Pack (1.63 MB) (pdf)
- Resident Project Meeting Slides_5th December 2023 (1.19 MB) (pdf)
- Resident Project Meeting Slides_3rd Oct 2023 (1.14 MB) (pdf)
Resident Newsletters
- Resident Newsletter-Dec24 (538 KB) (pdf)
- Resident Newsletter_Nov24 (512 KB) (pdf)
- Resident Newsletter_Aug24 (1.05 MB) (pdf)
- Resident Newsletter_May24 (808 KB) (pdf)
- Resident Newsletter_Apr24 (755 KB) (pdf)
- Resident Newsletter_Mar24 (942 KB) (pdf)
- Resident Newsletter_Feb24 (801 KB) (pdf)
- Resident Newsletter_Jan24 (800 KB) (pdf)
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2023
- Resident Newsletter_Dec23 (281 KB) (pdf)
- Resident Newsletter_Oct23 (758 KB) (pdf)
- Resident Newsletter_Sep23 (247 KB) (pdf)
- Resident Newsletter_Aug23 (304 KB) (pdf)
- Resident Newsletter_Jul23 (593 KB) (pdf)
- Resident Newsletter_Jun23 (832 KB) (pdf)
- Resident Newsletter_15th May23 (717 KB) (pdf)
- Resident Newsletter_4th May23 (505 KB) (pdf)
- Resident Newsletter_18th Apr23 (944 KB) (pdf)