Osprey Court & Kingfisher Court

Thank you to all those that attended our last resident's meting on Wednesday 24th July. Below we have included a summary of the minutes.

KR: In terms with Kingfisher Court, studded installation and Y wall board which is the first layer has all been completed. All the EPDM and membrane are also now complete. We are at 80% for the brackets, rails, fire breaks and the render board that gets installed is at 80% - these works are nearing completion in the next few days, so we're eminently due to start the final render works. That has already commenced in Osprey Court, so it will just follow-on to Kingfisher Court.

We have had the scaffold on the roof removed, so it will be a process of when the renders being completed by levels, and they have been signed off and made sure that everything like windows e.g. have been cleaned, the scaffold will be struck level by level. We have completed a roof clean as well.

SK: It was down to carry out the survey to the roof. When the survey was completed we found that the roof was in good condition, so we decided to clean it.

KR: The communal roofs are due to have Ail decking installed, which is a replacement for the timber decking that has been removed. This will be completed very soon.

KR: Ail decking is different to timber because it's an non-combustible material, which is within regulations. Lining protection has been installed to Osprey Court, because it is the highest building within the two blocks it serves for the two blocks. That has now being installed on the roof.

KR: Upcoming works: We are due to complete bracketry rails, render which is nearing 100% in the next few days. Render works to be commenced. Communal balconies and private balconies - there is added deck to be installed. We also have the fire stopping system to the brickwork to be done, which is when they inject the fire stopping to the top and behind the brickwork. This is a good solution to protect the building from fire - that is registered and signed off once that's all complete.

The last few works will be any other minor accessories to complete in the building, like down pipes to be replaced and any little extras will be done. Final clean and then the scaffold will start to come down.

We are aware of some issues that have been reported including some vibration within a flat. Also, some foul language. We have followed up on that and completed a Toolbox Talk with all the trades so everybody on site is aware.

Once we finish the render board, which will be a few days there shouldn't be any significant vibration as the render doesn't carry any sort of banging. The only thing you may experience following that is just when they are removing scaffolding and the ties that go into the building.

EP: How do you communicate with the builders that don't have English as their first language?

KR: A lot of the supervisors do speak good English, most of the guys are Bulgarian. So any information that we need to relay to them, they will translate.

KR: Regarding security we've had no reporting issues.

EP: There was one last week, where someone jumped over the garden of the ground floor, I don't know how he then ended up in the building because someone took their rubbish out and he ran through the door. I don't know if he accessed the back of the building via the scaffolding to get into the garden, but he got stabbed. One of the neighbours called the police and ambulance.

KR: The alarms would have gone off if he was on the scaffold itself. He may have jumped over the wall, but we have put fencing down the whole alleyway.

The police are aware of it and nobody has reported anything. Thank you for raising that but we have no reports of alarm's going off.

SK: Asked for social value if there were any ideas for the garden? We were thinking about a bicycle rack in the back garden.

EP: I think that's nice, but I personally won't put my bike out there. I'd just be too scared that it may get stolen.

SK: Highlighted the fact that the introduction of such a bench would attract unwanted attention e.g. ASB matters, and ended by asking all to forward details of any ideas if they could think of something suitable for the garden.

EP: I think a bench I'm not fussed but also wouldn't even want to try and attract people to it.

JP: I think it would be good if the garden at the back would be restored with trees/shrubs and lawn. I'm not fussed about a bench there or not.

SK: To reassure you, the garden area will be restored with the trees, shrubs and lawn. That is part of our plan.

KR: Once we're in place to completely remove the scaffold, we will get the landscapers into the garden, plus a tree to replant.

EP: About a week and a half ago when doing the communal door, the glass on the top was cracked.

KR: Yes we are on it.

JN: The guys will be in on Monday next week. We are aware of that, and it will be rectified.

EP: We had a letter to say the resident won't be paying the bill for the cladding. Could you tell me where the cost is coming from and who is paying for it?

SK: Southern Housing are fitting the bill. When Michael Golf came into power, he made it clear to everyone that no leaseholder is going to bear the cost.

JP: Can we have items on the flat roofs or is it a fire hazard?

SK: Providing those don't carry out a BBQ on it. I would have to run it by the home ownership team, they can tell me the dos and don'ts.

JP: What is the expected date when the external wall system could be signed off as compliant?

KR: We are looking at by the time everything is completed, and the compound has gone obviously weather permitting, we're looking at the end of September into October that includes our compound. Signing off all depends on that all parties agree that everything is perfect.

EP: Regarding the gas boxes, some are cracked. Will this be fixed?

KR: We can have a look at that.

EP: When everything is signed off will we have access to EWS1 certification? Will it be emailed to us or do we go through Southern Housing for it?

SK: It will be upon request.

JP: Will the building safety be signed off after September?

SK: Yes, but we need a fire engineer to sign it, building control and Southern Housing to sign it off as well and then the EWS1 forms will be issued.

EP: Will you be replacing the grey material back onto the building or will it look different?

KR: It will be like for like. Everything is like for like in terms of visuals but obviously improved in terms of regulations and non-combustible.

EP: When can we expect the internal works to be done?

KR: We will be starting at Osprey soon, and once finished we will arrange to check colours with you.

JP: Will you also measure the EPC after the works are completed as I was lead to believe the insulation should be improved from before?

SK: Not that I'm aware of because in my previous projects we did not measure any EPC. We don't have any plans to carry out any EPC.

To view the minutes in full, please click here.

Welcome to our latest works update for our progress with the works being undertaken at Kingfisher Court.

These updates are provided by members of the site team and are always as up to date as possible, however If you have any queries, questions or concerns about the works please contact your appointed Resident Liaison Officer (RLO), Michael on 07402 861 522.

Welcome to your April newsletter - this is a way for us to keep you up date with all the work that has been going on so far and what we expect to achieve going forward.

Our progress to date:

85% of the insulation, stud works and Y-wall board has been completed.

Next steps:

• Installation of EPDM around windows
• Installation of Tyvek membrane

Please click here to view the April newsletter in full.

Welcome to our latest works update for our progress with the works being undertaken at Osprey Court.

These updates are provided by members of the site team and are always as up to date as possible, however If you have any queries, questions or concerns about the works please contact your appointed Resident Liaison Officer (RLO), Michael on 07402 861 522.

Welcome to your April newsletter - this is a way for us to keep you up date with all the work that has been going on so far and what we expect to achieve going forward.

Our progress to date:

95% of the insulation, stud works and Y-wall board is now complete.

Next steps:

• Installation of EPDM around windows
• Installation of Tyvek membrane

Please click here to view the April newsletter in full.

The team at Osprey Court and Kingfisher Court have achieved an amazing feat of securing an impressive score of 47/45 from their recent audit visit by the Considerate Constructors Scheme (CCS), exceeding the top score available.

When the CCS monitor visited the scheme in April to carry out their audit of the site, they commented things like "Company awards have been made to members of the site management team in recognition of their support and excellent working relationships with the resident's community. The award also reflects the commendable site management support and delivery of the CCS's code. Best practices have also been implemented."

Both schemes for Osprey Court and Kingfisher Court received the full marks of 45/45 on their third audit and then received an additional 2 points for best practices in relation to dust mitigation and the use of our PeopleSafe app for our Resident Liaison Officers.

The CCS is an independent organisation founded to raise standards in the construction industry to ensure all construction sites present an image of competent management, efficiency, awareness of environmental issues and above all neighbourliness. Monitors from the scheme regularly audit our sites to ensure we are adhering to the scheme’s Code of Considerate Practice which is designed to encourage best practice beyond statutory requirement.

Each audit is split into three categories; respect for the community, protecting the environment and valuing the workforce each with a potential score out of 15 with a total combined max score of 45 available. To score above 13 in any category warrants an excellent level of achievement for that category.

Congratulations to the site team for each scheme, who work so hard every day to maintain such high standards

On behalf of the Equans site team delivering these works, welcome to the Osprey Court and Kingfisher Court resident website.

On this site, we will display important information about the scheme including an introduction to Equans, our expertise and the team working on this scheme. We will also provide you with key contact details including our emergency out of hours number, show progress photos and provide updates on the works we're delivering throughout the duration of the scheme.

Take your time to browse each section at your own leisure but as a summary please see below:

• Introduction: Found at the top of the left side of the page, this section is our introduction to you, providing a brief explanation of who we are and what works we'll be carrying out on this scheme. You'll also find a link to the website for Southern Housing
• News Feed: Found on the left side of the page underneath the 'Introduction' section, the 'News Feed' includes all our recent news and activity. It's in date order so the most recent news is always at the top for your convenience
• Contact us: Found at the top of the right side, this section details every member of the Equans site team appointed to this scheme as well as a brief explanation of their role and most importantly their contact details. We've shown the key contacts on the main page, but click more to see the full team
• About Equans: This section tells you a little more about us, our expertise and our approach to corporate responsibility.
• Careers at Equans: We're keen to promote recruitment, click the image displayed to view all our current vacancies. We also have apprenticeships available - just contact us for more details!
• Document Library: Like it says on the tin, here is where we display any relevant documents related to the works - you may already have a paper version of these documents, so these are just a copy that may come in handy to view, download or print
• Photo Library: Like the 'Document library', this is where we will display our progress photos taken throughout the duration of the works. Each image will also have a short caption to explain what's being shown

Please take the time to familiarise yourself with the website if you have any queries or concerns about works we're undertaking don't hesitate to call your dedicated Resident Liaison Officer - details can be found within our 'Contact Us' section.

Welcome to our latest works update for our progress with the works being undertaken at Osprey Court.

These updates are provided by members of the site team and are always as up to date as possible, however If you have any queries, questions or concerns about the works please contact your appointed Resident Liaison Officer (RLO), Chantel Burton on 07816 126 935.

Welcome to your February newsletter - this is a way for us to keep you up date with all the work that has been going on so far and what we expect to achieve going forward.

Our progress to date:

We have completed 60% of the installation of the Y wall boards. We are also awaiting confirmation from the landowner of the site to the building by Laud Street to receive permission to erect scaffold to complete de-construction works.

Further information:

If you notice any new damage in your property please report this to the site team. A member of the site team will attend your property, carry out an investigation and log their findings for subsequent action. If any works are required, these will be addressed at the end of the project. We are still awaiting your ideas on ways to renew the back garden area, post-project.

Resident Liaison Officer (RLO) update:

From next month onwards there will be a change of RLO on site. There will be a letter to all residents with the contact details for the new RLO.

Monthly resident's meeting:

We would like to invite you all to the next resident's meeting on Thursday 21st March 2024.

The meeting will take place from 6-6.30pm on Microsoft Teams - an invite link will be sent out to you shortly.

During the meeting, there will be an opportunity to provide your views, any concerns and ask questions. Representatives from both Equans and Southern Housing will be present.

We look forward to meeting you all.

Please click here to view the February newsletter in full.

Welcome to our latest works update for our progress with the works being undertaken at Kingfisher Court.

These updates are provided by members of the site team and are always as up to date as possible, however If you have any queries, questions or concerns about the works please contact your appointed Resident Liaison Officer (RLO), Chantel Burton on 07816 126 935.

Welcome to your February newsletter - this is a way for us to keep you up date with all the work that has been going on so far and what we expect to achieve going forward.

Our progress to date:

The cladding contractor has completed 90% of the de-construction works. Preparation work has commenced to install additional studs and Y wall board.

Security: We have added additional fencing to help prevent access, by unauthorised persons, from the alleyway onto the scaffold. There is a security alarm in place that is activated every evening. Please remain vigilant and if any trespassers are seen on the scaffold, immediately call the police.

Further information:

If you notice any new damage in your property please report this to the site team. A member of the site team will attend your property, carry out an investigation and log their findings, for subsequent action. If any works are required, these will be addressed at the end of the project.

We are still awaiting your ideas on ways to renew the back garden area, post-project.

Resident Liaison Officer (RLO) update:

A new RLO will be on site next month. A letter detailing the new RLO's contact details will be sent out to all residents.

Monthly resident's meeting:

We would like to invite you all to the next resident's meeting on Thursday 21st March 2024.

The meeting will take place from 6.30-7.30pm on Microsoft Teams - an invite link will be sent out to you shortly.

During the meeting, there will be an opportunity to provide your views, any concerns and ask questions. Representatives from both Equans and Southern Housing will be present.

We look forward to meeting you all.

Please click here to view the February newsletter in full.

Welcome to our latest works update for our progress with the works being undertaken at Osprey Court.

These updates are provided by members of the site team and are always as up to date as possible, however If you have any queries, questions or concerns about the works please contact your appointed Resident Liaison Officer (RLO), Chantel Burton on 07816 126 935.

Happy new year and welcome to your January newsletter - this is a way for us to keep you up date with all the work that has been going on so far and what we expect to achieve going forward.

Our progress to date:

Stripping works have been completed to 75% of the building. We are awaiting confirmation from the landowner to the side of the building by Laud Street to receive permission to erect scaffold to complete de-construction works.

We are due to commence construction works to the areas that have been stripped in the coming weeks.

We have now covered areas with Monaflex where we have removed external wall insulation.

Further information:

We welcome ideas you may have for post-project on ways to renew the back garden area - for example, garden gnome, birdfeeders etc. We will also mount a whiteboard in the entrance hall for your updates on the project.

As we are carrying our work on your private balconies, we ask for your cooperation by clearing all your personal belongings from it.

Monthly resident's meeting:

We would like to invite you all to the next resident's meeting on Tuesday 20th February 2024.

The meeting will take place from 6-6.30pm on Microsoft Teams - an invite link will be sent out to you shortly.

During the meeting, there will be an opportunity to provide your views, any concerns and ask questions. Representatives from both Equans and Southern Housing will be present.

We look forward to meeting you all.

Please click here to view the January newsletter in full.

Welcome to our latest works update for our progress with the works being undertaken at Kingfisher Court.

These updates are provided by members of the site team and are always as up to date as possible, however If you have any queries, questions or concerns about the works please contact your appointed Resident Liaison Officer (RLO), Chantel Burton on 07816 126 935.

Happy new year and welcome to your January newsletter - this is a way for us to keep you up date with all the work that has been going on so far and what we expect to achieve going forward.

Our progress to date:

The cladding contractor has completed approximately 60% of the de-construction works.

We are currently carrying out gas isolations to your properties in order to remove the cladding safely around boiler flues.

Scaffold erection works at Kingfisher Court have been 100% completed.

Further information:

We welcome ideas you may have for post-project on ways to renew the back garden area - for example, garden gnome, birdfeeders etc. We will also mount a whiteboard in the entrance hall for your updates on the project.

As we are carrying our work on your private balconies, we ask for your cooperation by clearing all your personal belongings from it.

Monthly resident's meeting:

We would like to invite you all to the next resident's meeting on Tuesday 20th February 2024.

The meeting will take place from 6.30-7.30pm on Microsoft Teams - an invite link will be sent out to you shortly.

During the meeting, there will be an opportunity to provide your views, any concerns and ask questions. Representatives from both Equans and Southern Housing will be present.

We look forward to meeting you all.

Please click here to view the January newsletter in full.

New respite facilities are now available for all residents of Osprey Court and Kingfisher Court.

Every resident deserves a break and a place to sit comfortably, meet with staff and have a one-to-one chat on the ongoing works.

At Equans, we pride ourselves in giving the best service to our clients and putting them at the centre of our business. We are a customers-centred company focusing on those things that improve the environment, living conditions and health and wellbeing of our customers and staff to live in a safe and welcoming environment.

Our respite room has Wi-Fi availability, a television, tea/coffee making facilities and a microwave. It is a place to:

• Sit and have a cup of coffee, tea and biscuits while watching television
• Discuss issues relating to the ongoing works
• Get information about the day-to-day work activities on site via our Bulletin Boards

These facilities are available to use Monday to Friday, between 9am and 3pm and can be booked via your Resident Liaison Officer.