Hallam Court and Olivia Court

Thank you to everyone that attended our Resident's Meeting on 27th September 2023 for Hallam Court. Slides from the presentation are now available along with a copy of the minutes.

Minutes from Hallam Court Resident's Meeting held on 27th September 2023:

The meeting was chaired by representatives from both Southern Housing and Equans.

A resident asked: Are you going to clean the windows after the completion of the project?
Answer: Certainly, we are going to clean the windows after the completion of the project - Equans will carry out a full clean of the windows and frames.

A resident asked: Why do we need the respite?
Answer: During the remedial works, essentially power tools will be used by the operatives and there will be noise coming out from the tools. The respite will serve as a place where the residents can escape the noise, works without noise interruptions, or just relax.

Both Southern Housing and Equans informed the residents that they will always notify the residents via the Resident Liaison Officer, of any new updates on the project.

Conclusively, representatives from Southern Housing and Equans appreciate the residents for their support during this ongoing project.

Please click here to view the presentation.

Welcome to your first works update - this is where we will regularly update you on our progress with the works being undertaken at Olivia Court.

If you have any queries, questions or concerns about the works please contact your appointed Resident Liaison Officer (RLO), Michael Olaadedini on 07402 861 522.

It is our intention to provide a regular update to the residents at Olivia Court as to what works have taken place and what works are upcoming. In between these updates the site team will be contacting you to make appointments for any surveys or works that need to be done to the outside of near your flat.

Out of hours: If you have any problems or emergencies relating only to the Equans works outside of our usual working hours (Mon-Fri, 8am-5pm), please call our Out of Hours Emergency Number on 0800 328 7244.

This number should only be used outside of our usual working hours including weekends if you experience a problem, issue or emergency with the works being undertaken by Equans.

If you see any persons on the scaffold outside of our working hours, please don't hesitate to contact the Police on 101 or the Croydon Police Station on 0207 609 1603.

Meet the team: The team from Equans and Southern Housing responsible for the works at Olivia Court are:

• Equans Operations Manager - Kevin Goodluck
• Equans Site Manager - Richard Turnwell
• Equans Assistant Site Manager - Jack Connery
• Equans Resident Liaison Officer (RLO) - Michael Ola
• Southern Housing Project Manager - Marc Harrison
• Southern Housing Contracts Manager - Richard Collins

Contact details for the staff listed above are displayed within the 'Your Site Team' section on the home page - please note that your first point of contact for any general queries or concerns relating to our works is RLO, Michael Ola.

Our progress to date:

• Respite unit has commenced at Olivia Court
• Ongoing visits to residents to complete Resident Profile and Pre-Condition Survey Forms

Over the next month:

• Scaffold erection to the front elevation will commence on 25th September 2023
• Replacement of balcony decking and balustrades will commence
• The façade strip out to the rear elevation will commence

Important information:

Windows: We would like to remind everyone to keep their windows closed (due to potential but not anticipated noise/debris/dust etc.) as well as the privacy element. The make of the insulation to the rear is EPS which is very light and can easily be blown back into your property.

Scaffold Health & Safety Risk: We would also like to remind residents not to smoke on their balconies and throw cigarette butts on the scaffold along with other items such as rubbish, toys etc. Unfortunately, cigarettes and cigarette butts can easily be blown back into the building and/or onto the scaffold or existing cladding and cause a fire.

Unauthorised access: Please note that only Equans employees and their representatives are permitted access to scaffolding. For their own safety, no other persons are allowed to climb onto the scaffold under any circumstances - this applies particularly to children! Any authorised persons accessing the scaffold outside of our normal working hours (Monday to Friday, 8am-5pm) should be immediately reported to the Police.

Residents Meeting: Our next resident's meeting will be held via Microsoft Teams on Wednesday 27th September from 6.30pm. To join: Type in the meeting ID - 310 665 659 448 and passcode - vnJxFo

Reminder: If you have not yet had an appointment carried out with regards to completing a Resident Profile and Pre-Condition Survey, please contact your RLO, Michael on 07402 861 522 to arrange a convenient date and time for this appointment to take place.

The information above has been taken from our latest Resident Newsletter which can be viewed in full by clicking here.

Welcome to your latest works update where we regularly update you on our progress with the works being undertaken at Hallam Court.

If you have any queries, questions or concerns about the works please contact your appointed Resident Liaison Officer (RLO), Michael Olaadedini on 07402 861 522.

It is our intention to provide a regular update to residents as to what works have taken place and what works are upcoming. In between these updates the site team will be contacting you to make appointments for any surveys or works that need to be done to the outside of your flat or near your flat.

Our progress to date:

• Rear elevation scaffold has been completed
• Side elevation scaffold adjacent to Strathmore Road still ongoing
• Remedial works to the rear balcony will begin this week
• Works to the respite area has commenced
• No news on when the external wall system works will start - we are waiting for the design to be confirmed, which can takes months to confirm

Windows - We would like to remind everyone to keep their windows closed (due to potential but not anticipated noise/debris/dust etc.) as well as the privacy element. The debris from all of the works is very light and can easily be blown back into your property.

Scaffold Health & Safety Risk - We would like to remind everyone not to smoke on their balconies and throw cigarette butts on the scaffold along with other items such as rubbish, toys etc. Unfortunately, cigarettes and cigarette butts can easily be blown back into the building and/or onto the scaffold or existing cladding and cause a fire.

Residents Meeting: Our next resident's meeting will be held via Microsoft Teams on Wednesday 27th September from 6pm-6.30pm. To join: Type in the meeting ID - 373 338 713 189 and passcode - s2kwxd

Reminder: If you have not yet had an appointment carried out with regards to completing a Resident Profile and Pre-Condition Survey, please contact your RLO on 07811 697 686 to arrange a convenient date and time for this to take place.

Respite: Construction on the respite area for residents has commenced. This facility will support our residents for relaxation during the remedial works.

The information above has been taken from our latest Resident Newsletter which can be viewed in full by clicking here.

Welcome to your first works update - this is where we will regularly update you on our progress with the works being undertaken at Hallam Court.

If you have any queries, questions or concerns about the works please contact your appointed Resident Liaison Officer (RLO), Michael Olaadedini on 07402 861 522.

It is our intention to provide a regular update to residents as to what works have taken place and what works are upcoming. In between these updates the site team will be contacting you to make appointments for any surveys or works that need to be done to the outside of your flat or near your flat.

Out of hours: If you have any problems or emergencies relating only to the Equans works outside of our usual working hours (Mon-Fri, 8am-5pm), please call our Out of Hours Emergency Number on 0800 328 7244.

This number should only be used outside of our usual working hours including weekends if you experience a problem, issue or emergency with the works being undertaken by Equans.

If you see any persons on the scaffold outside of our working hours, please don't hesitate to contact the Police on 101 or the Croydon Police Station on 0207 609 1603.

Our progress to date: Scaffold erection to the rear elevation will be completed this week. Scaffold will start to be erected to the side elevation (adjacent to Strathmore Road) this week. 50% of balcony decking has been installed to the front elevation.

Results of the voting choice for balustrades from residents has now concluded and Option C (as shown below) emerged as the overall winning choice for residents.

Balustrade Option C

We would like to remind everyone to keep their windows closed (due to potential but not anticipated noise, debris, dust etc.) as well as the privacy element. The make of the insulation to the rear is EPS which is very light and can be easily block back into your property.

We would also like to remind residents not to smoke on their balconies and throw cigarette butts on the scaffold along with other items such as rubbish, toys etc. Unfortunately, cigarettes/butts can be easily block back into the building and/or onto the scaffolding or existing cladding and potentially cause a fire.

Respite facilities: We are planning to create a respite area for residents during this phase of remediation works. This facility will contribute and enhance the wellbeing of residents - further details to come.

Southern Housing Visits: Members of the Southern Housing Team will visit every Wednesday and knock on doors to discuss progress. Want a visit? If so, please let your RLO know.

Reminder: If you have not yet had an appointment carried out with regards to completing a Resident Profile and Pre-Condition Survey, please contact your RLO on 07811 697686 to arrange a convenient date and time for this to take place.

The information above has been taken from our latest Resident Newsletter which can be viewed in full by clicking here.

On behalf of the Equans site team delivering these works, welcome to the Hallam and Olivia Court resident website.

On this site, we will display important information about the scheme including an introduction to Equans, our expertise and the team working on this scheme. We will also provide you with key contact details including our emergency out of hours number, show progress photos and provide updates on the works we're delivering throughout the duration of the scheme.

Take your time to browse each section at your own leisure but as a summary please see below:

• Introduction: Found at the top of the left side of the page, this section is our introduction to you, providing a brief explanation of who we are and what works we'll be carrying out on this scheme. You'll also find a link to the website for Southern Housing
• News Feed: Found on the left side of the page underneath the 'Introduction' section, the 'News Feed' includes all our recent news and activity. It's in date order so the most recent news is always at the top for your convenience
• Contact us: Found at the top of the right side, this section details every member of the Equans site team appointed to this scheme as well as a brief explanation of their role and most importantly their contact details. We've shown the key contacts on the main page, but click more to see the full team
• About Equans: This section tells you a little more about us, our expertise and our approach to corporate responsibility.
• Careers at Equans: We're keen to promote recruitment, click the image displayed to view all our current vacancies. We also have apprenticeships available - just contact us for more details!
• Document Library: Like it says on the tin, here is where we display any relevant documents related to the works - you may already have a paper version of these documents, so these are just a copy that may come in handy to view, download or print
• Photo Library: Like the 'Document library', this is where we will display our progress photos taken throughout the duration of the works. Each image will also have a short caption to explain what's being shown

Please take the time to familiarise yourself with the website if you have any queries or concerns about works we're undertaking don't hesitate to call your dedicated Resident Liaison Officer - details can be found within our 'Contact Us' section.

Equans' Working Parents Network have produced an activity pack to help keep children entertained throughout the summer holidays - click here to download a copy.

We understand that it's difficult to keep children entertained throughout summer, especially whilst you're working or maybe you've run out of ideas of things to do - well maybe we can help with that..

Our summer activity pack includes a number of drawing activities including word searches, puzzles and spot the difference as well as useful tips, recipes and ideas for days out.

Click the link above to view and download your free copy.